Protection of personal data
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free flow of such data, and repealing Directive 95/46/EC (Official Journal of the European Union L 119, 4 May 2016, p. 1, hereinafter: the General Regulation on Data Protection - GDPR), which is in full force from 25 May 2018 in the Republic of Croatia and in all EU Member States, as well as the Law on the Implementation of the General Regulation on Data Protection (Official Gazette No. 42/18, hereinafter: the Act), in accordance with the legal framework for the protection of personal data in the Republic of Croatia and in the European Union and best European practice, the company:
SMILE
BOOKER d.o.o.
Lubanjski
uspon 25, 51 000 Rijeka
OIB: 65036556954
MB: 05228913
Management: Marina Dubravčić and
Danijela Babić
Director and responsible person: Marina
Dubravčić and Danijela Babić
undertakes that it shall not misuse personal data from the order form and other contact forms, nor to pass them on to third parties and its business partners, and has prepared this Privacy and Security Statement.
Privacy policy is a unilaterally binding legal act based on fundamental principles in the processing of personal data, that regulates the processed personal data of the user/customer, how they are processed, and for what purposes. The privacy policy also informs service users and/or customers of their rights regarding the collection and further processing of personal data, all for the purpose of protecting their privacy in a broad sense.
The privacy policy is based on the following principles of processing personal data: the legality, transparency and the best practices; restrictions on processing and data minimisation; accuracy and completeness of personal data, limited data storage; integrity and confidentiality of data; accountability; principle of confidentiality and fair processing, opportunity principle (processing purposes), the principle of processing in an unnamed (anonymised) form.
The Privacy and Security Statement applies to all services offered by SMILE BOOKER d.o.o., whereby the aim of the Statement is to inform users and/or customers in a clear and transparent manner about the procedures for processing their personal data and their rights. First and foremost, users and/or customers may at any time address the Company SMILE BROKER d.o.o. with the request to amend and/or update the data relating to them, as well as to comment on the purposes for which they wish or do not wish their data to be processed.
The company is responsible for the processing of personal data:
SMILE
BOOKER d.o.o.
Lubanjski
uspon 25, 51 000 Rijeka
OIB: 65036556954
MB: 05228913
Management: Marina Dubravčić and
Danijela Babić
Director and responsible person: Marina
Dubravčić and Danijela Babić
Contact details of the person responsible for the protection and management of personal data is Marina Dubravčić - 091 574 48 47 - info@smile-booker.com.
Data privacy
By sending an inquiry, signing a contract or direct contact, the
customer agrees that SMILE BOOKER D.O.O. voluntarily makes available his/her
data and the data of the commercial enterprise it represents. The Customer
allows that data are used for protecting personal interests in all business
contracts with SMILE BOOKER D.O.O.
SMILE BOOKER D.O.O. undertakes to provide protection of personal data of users of this site as well as its customers, by collecting only the necessary, basic data on users/customers that are necessary to meet its obligations; informs users/customers about how to use the collected data, regularly gives users/customers the possibility to choose how to use their data, including the possibility to decide whether or not they want their name or data removed from the lists used for marketing campaigns.
All
user/customer data is strictly protected and is only available to employees who
need this data to carry out their work. All employees of SMILE BOOKER D.O.O.
and business partners are responsible for complying with the principles of
privacy protection.
The collection and processing of personal data includes the transmission of
personal data of users/customers to third parties and commercial enterprises in
the Republic of Croatia and abroad. Third parties are all natural persons and
commercial enterprises that are necessary for the implementation of the
contract work.
The user/customer agrees that SMILE BOOKER D.O.O. in accordance with the above conditions, uses personal and/or company data two years after the expiry of the signed contract.
Request for the stored personal data
The user can at any time request the printout of all personal data that the company SMILE BOOKER d.o.o collects and processes in order to provide the user experience which is better and of a higher quality - when requesting to print the stored personal data click on this link.
Time storage and processing of basic personal data
The basic personal data of customers are kept throughout the period of use of the services, until the moment when the customer/user has explicitly and clearly stated that he/she is no longer a user of services or expresses the right to be forgotten.
The basic personal data of potential customers, i.e. users are kept for 3 months from the moment of the collection of the given basic personal data, or shorter if the user first expresses the right to be forgotten.
The right to be forgotten
SMILE BOOKER d.o.o. informs customers about how to use the collected data and regularly gives customers the opportunity to choose how to use their data, including the possibility to decide whether or not to remove their name from the lists used for marketing purposes and to maintain the quality of the product.
If you want to delete the given basic data from our database, please send a request to delete all basic personal data by clicking on this link.
Right to file a complaint
The user and/or customer has the right to file a complaint regarding processing of personal data relating to him/her if the data is processed for the legitimate interest of the processing manager. In such a case, the Company SMILE BROKER d.o.o., as processing manager, will cease the processing of personal data unless it proves that there are compelling legitimate reasons to process personal data in relation to the rights of the user and/or customer, or in case in which the processing of data serves to set up, obtain or defend legal requirements.
If the basic personal data of the user and/or customer are processed for the purpose of direct marketing, the user has the right, at any time, to file a complaint regarding processing for direct marketing purposes, especially if the basic personal data is used for the purpose of creating a profile.
The user can file a complaint by sending an inquiry or complaint through this link.
Supplement to legal notice
We reserve the right to make changes and corrections to this document. Please refer to this page from time to time to have an overview of the new information.
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